Indian Railways Rules: Now you can cancel train tickets from your mobile sitting at home, know the charges and complete details

Indian Railways: Many times people book tickets for festivals like Diwali and Chhath much in advance. Changing travel plans at the last moment leads to ticket cancellation. Know the complete details of cancellation charges along with the complete process of cancelling train tickets.

Indian Railways: Train ticket booking is going to increase rapidly during the festive season. Many passengers book tickets from IRCTC app or portal well in advance to go home on special occasions like Diwali and Chhath. But many times tickets have to be canceled at the last moment due to emergency. Such as not getting leave, change of travel date, ticket remaining in waiting or train cancellation.

In such a situation, it is important that every passenger is aware of the rules related to ticket cancellation and refund. Let us know what are the rules for canceling tickets and how much refund you will get.

What are the rules for canceling tickets?

Tickets booked from IRCTC app or portal can be cancelled online. After this, you will get a refund as per the rules set by the railways.

If a confirmed ticket is cancelled more than 48 hours before the scheduled time of the train, a charge of Rs 240 + GST will be levied for executive class and Rs 180 + GST for AC chair car.

If the ticket is cancelled from 48 hours to 12 hours before, a charge of 25% of the fare will be levied for all AC classes. This charge will be in addition to the minimum cancellation charge and GST.

If the ticket is cancelled from 12 hours to 4 hours before, a charge of 50% of the fare will be levied for all AC classes. This will also be applicable along with the minimum cancellation charge and GST.

If the ticket is not cancelled or TDR is not filed online till 4 hours before the departure of the train, then no refund will be given on such confirmed tickets.

Rules for cancelling waiting tickets

If a waiting ticket is cancelled online, the railways will refund you by deducting Rs 20 + GST per passenger. But, the condition is that the ticket is cancelled 4 hours before the departure of the train. If the ticket is still in waiting even after the first chart is prepared, the passenger does not need to cancel it. It will be cancelled automatically and the entire refund will be refunded to the account without any deduction.

Rules for cancelling partial confirmed tickets

If on a party e-ticket or family e-ticket, the tickets of some passengers are confirmed and the rest are in waiting, then the rules are different. In this situation, if the ticket is cancelled or TDR is filed 4 hours before the departure of the train, the confirmed passengers will also get a refund of the full fare, but Rs 20 + GST will be deducted per passenger.

If the ticket is cancelled after the first chart is prepared and up to 30 minutes before the departure of the train, the confirmed passengers will get a full refund without any deduction. It is worth noting that now the first reservation chart is prepared 8 hours before the departure of the train.

Rules if the train is more than 3 hours late

If the train is more than 3 hours late from its scheduled time and the passenger does not travel, then all the passengers with fully or partially confirmed tickets will be refunded the full fare without any charge.

What is the process for cancelling a ticket?

  • Login to the IRCTC app or website (www.irctc.co.in).
  • Go to the menu and open the ‘Booked Tickets’ or ‘My Transactions’ section.
  • Select the ticket you want to cancel from the list.
  • Click on the ‘Cancel Ticket’ button on the ticket details page.
  • If it is a party or family e-ticket, select the passengers you want to cancel.
  • Now confirm the cancellation of the ticket.
  • The cancellation charge and estimated refund amount will be displayed on the screen.
  • After cancellation, the refund amount will be processed as per the IRCTC system.

Cancel ticket by calling

You can also cancel the ticket by calling the railway helpline number 139. For this, call 139 from your registered mobile. This should be the same number that you gave while booking the ticket. Then select ‘Option 4 – Ticket Cancellation’ in the IVR menu.

After this, enter the PNR and train details and confirm the cancellation through OTP. To get a refund of the cancelled ticket, you will have to go to the concerned railway counter.

The post Indian Railways Rules: Now you can cancel train tickets from your mobile sitting at home, know the charges and complete details first appeared on informalnewz.

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