Leh Transport Secy orders online appointment system for vehicle fitness testing

In a bid to enhance road safety standards and improve citizen service delivery, Secretary, Transport Department, Ladakh, Bhupesh Chaudhary conducted a detailed inspection of the vehicle fitness certificate renewal process being carried out at the Choglamsar ground. He was accompanied by the Assistant Regional Transport Officer (ARTO), Hidayatullah, and other departmental officials.

During the inspection, the Secretary interacted with technical staff, vehicle owners and locals present at the site. He issued firm directions that the process of fitness certification must be carried out strictly in accordance with the provisions laid down under the Motor Vehicles Act-1988 and the Central Motor Vehicles Rules. At the same time, he underscored the importance of minimising inconvenience to the general public, especially in harsh climatic and topographic conditions such as those prevalent in Ladakh.

To streamline the process further and reduce crowding or unnecessary delays, the Secretary directed the officials concerned to operationalise an online appointment system for vehicle fitness testing at the earliest. He noted that the digitisation of such services will not only improve efficiency but also bring greater transparency and accountability into the system.

Following the field visit, the Secretary also inspected the Regional Transport Office (RTO) premises in Leh. He reviewed the functioning of various public service counters and took stock of the administrative and technical workflows. He directed the staff to ensure prompt and efficient service delivery to citizens, while maintaining a courteous and helpful approach. He emphasised that the Transport Department is a key public interface agency, and its functioning should reflect professionalism, responsiveness and transparency.

In addition, Chaudhary inspected the readiness of the Transport Control Room, which is proposed to be inaugurated shortly.

J & K