Train Ticket Refund: Attention railway passengers! Now if the AC does not work or the train is late, you will get full ticket money back, know how

It has now become very easy to get the full ticket money back in case the train is late or the AC is not working. In this way, you can easily get a refund by visiting the IRCTC website and clicking a few times. Know the process and terms.

How To Raise Train Ticket Refund

There is a great news for railway passengers. Indian Railways’ ticket booking website IRCTC has started a new facility. Now if your train is late or you do not get coolness in the AC coach, then you can get the full ticket money back. This decision has been taken to reduce the problems of the passengers.

This is why this step has been taken

Many times people get upset due to delay in train or non-functioning of AC, but now IRCTC has taken this step to help them. Let us know how this facility works, what are the conditions, and how to get refund.

What is this new facility?

This new policy of IRCTC is to provide relief to the passengers. Suppose you are travelling from Delhi to Mumbai, and the train gets delayed by 5 hours, or there is no coolness in the AC coach. Earlier you used to get only a partial refund, but now if these problems occur, the entire ticket money will be refunded. This facility is especially beneficial for those who travel long distances and understand the value of time.

Conditions for getting a refund

If the train is delayed by more than 3 hours. The AC coach does not get cool for more than 2 hours. You will have to lodge a complaint on the IRCTC website. It is necessary to apply for a refund within 24 hours.

Process to apply for refund

Getting a refund is very easy, and for this you need to visit the IRCTC website (www.irctc.co.in). Let’s understand the step-by-step process: Open the official website of IRCTC from your phone or computer. Login with your username and password.

Now go to the refund section

Find the “Refund” or “Complaint” option on the homepage and click on it. Enter your ticket’s PNR number, date of travel, and problem (train late or AC faulty). After filling all the information, press the submit button. Your money will be refunded to your bank account within 7 to 10 days.

What is covered and what is not?

This refund policy is applicable only for confirmed tickets. If your ticket was in waiting list and got cancelled, then this rule will not apply. Also, if the reason for train delay is natural calamity (like flood), then also refund will not be given. To complain about AC malfunction, you will have to take a written complaint from the TTE or staff of the train, so that proof can be obtained.

The post Train Ticket Refund: Attention railway passengers! Now if the AC does not work or the train is late, you will get full ticket money back, know how first appeared on informalnewz.

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