Cab Price Hike: Government has issued new rules for cab companies, now they can charge double fare at this time

Cab Fare Charge: Passengers often complain about bookings being cancelled by the driver. But now a new rule has been made by the government. After its implementation, if the driver cancels the booking, he will have to pay a penalty of Rs 100.

Cab Aggregators Price Hike: If you also often travel by booking a cab from Ola, Uber or any other aggregator, then this news is useful for you. Currently, customers complain that cab operators cancel bookings during peak hours. But now the government has found a solution for this. The government has allowed cab aggregators like Uber, Ola, InDrive and Rapido to increase surge pricing during peak hours. In the guidelines given by the Ministry of Road Transport, it was said that now aggregators can charge up to double the base fare, which was earlier one and a half times. In non-peak time, the fare will be at least 50% of the base fare.

Penalty will be imposed on cancellation of booking

The ministry has advised the states to implement these guidelines within three months. Its purpose is to ensure reasonable fare without putting additional burden on the customers and reducing competition. Apart from this, if the driver accepts the booking and cancels it without any reason, then a penalty of 10% of the fare (maximum Rs 100) will be imposed. This money will be divided between the driver and the aggregator. The same rule will apply even if the booking is cancelled by the passenger.

Driver’s health insurance is a must

Apart from this, aggregators will have to ensure that drivers have at least Rs 5 lakh health insurance and Rs 10 lakh term insurance. This will increase the safety of drivers. The state governments will fix the base fare for different vehicles including auto-rickshaws and bike taxis. For example, the base fare of taxis in Delhi and Mumbai is Rs 20-21 per km, while in Pune it is Rs 18. If the state does not fix the base fare, then the aggregators will have to inform the state government about it.

It will be necessary to impose VLTD

According to the guidelines, no dead mileage charges will be taken from the passengers, except when the journey is less than 3 km. The fare will be charged only from the beginning of the journey to the destination. For the safety of the passengers, it will be necessary to install Vehicle Location Tracking Device (VLTD) in the vehicles, the data of which will be available to the aggregator and the state government’s control center. Aggregators will be required to conduct refresher trading for drivers every year.

Apart from this, drivers whose rating is in the lowest 5% will have to undergo training every quarter. If they do not do so, they will not be allowed to work with the aggregator. This rule has been taken by the government as a step towards ensuring better and safer services for both customers and drivers.

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