Railway complain number: Now you can complain on WhatsApp while travelling in train, Railways has released chatbot number

WhatsApp complain number: In Dhanbad, Railways has started WhatsApp complaint service for the convenience of passengers. Passengers can register complaints about any trouble faced during the journey through WhatsApp on 7982139139. Passengers with reserved and unreserved tickets can complain using PNR or UTS number. The status of the complaint can also be checked from this chatbot.

WhatsApp complain number: In case of any problem during train journey, there are helpline numbers like X, RailMadad and 139. Now preparations have been made to make this facility even easier. Passengers will now be able to register complaints through WhatsApp as well.

Railways has started RailMadad WhatsApp chatbot facility for passengers. Passengers can register complaints on WhatsApp through 7982139139. Passengers traveling on general tickets along with reserved class passengers can also register their complaints on WhatsApp.

Dhanbad division issued information on X

Dhanbad Railway Division has issued information related to this on X. Assistant Commercial Manager has also shared the WhatsApp chatbot number on his X handle.

It has been told that all the passengers are informed that for any kind of assistance during the journey, you can register a complaint through Rail Madad WhatsApp chatbot.

You can register a complaint like this

Railways has created a chatbot in the name of Rail Madad. Any passenger can register his complaint by saying Hi, Hello or Namaste on it. As soon as you write Hi, Hello or Namaste, a message of Namaste, Welcome to Rail Madad will come. Reserved ticket holders will be able to register a complaint by entering the PNR number.

Complaints of unreserved ticket holders will also be registered. They will have to enter the UTS number given in the general ticket for the complaint. As soon as the number is entered, it will be asked whether the user wants to complain about the service available at the station or there is a problem during the journey in the train.

After this, you will be able to register your complaint. Passengers waiting for the train at the station will be able to lodge complaints for any kind of inconvenience there.

Features of WhatsApp Chatbot

  • You can check the status of your complaint after filing it.
  • You can also know the status of your previously filed complaint.
  • You can also share your positive experiences with the railways.
  • You can also give suggestions to improve services.
  • You can also ask for emergency help for health care and security.

The post Railway complain number: Now you can complain on WhatsApp while travelling in train, Railways has released chatbot number first appeared on informalnewz.

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