Steps to boost service delivery, digital transformation reviewed
Chief Secretary Atal Dulloo chaired a high-level meeting to review the progress of various Information Technology (IT) initiatives being carried out across departments in Jammu and Kashmir, with active technical support from the Bhaskaracharya National Institute for Space Applications and Geo-informatics (BISAG-N).
During the meeting, the Chief Secretary took stock of the ongoing IT initiatives aimed at enhancing service delivery and improving user interfaces to ensure ease of access for the end users. He acknowledged the critical role of BISAG-N in supporting government’s efforts towards digital empowerment and appreciated their continued collaboration.
Emphasising the need for enhanced synergy between BISAG-N and the UT government, the Chief Secretary urged sustained cooperation to set new benchmarks in IT infrastructure development and public service delivery. He also directed all departments concerned to proactively share relevant data and information to facilitate timely upgrades and improvements in digital services.
The meeting was attended by Administrative Secretaries from various departments, the Commissioner Secretary of the IT Department, the CEO of JaKeGA, the Special Director General of BISAG-N, and other senior officers responsible for the implementation of digital transformation projects in the Union Territory.
Stressing the need for inter-departmental coordination, the Chief Secretary reiterated that each department should designate a senior officer as a nodal officer to take responsibility for ensuring timely accomplishment of the given tasks.
Reviewing establishment of the proposed Centre of Excellence in Emerging Technologies, the Chief Secretary enquired about the progress made, including finalisation of the Detailed Project Report (DPR) and the Memorandum of Understanding (MoU) between the stakeholders. He called for expediting efforts to operationalise this centre at the earliest.
Among key digital initiatives, the Chief Secretary reviewed the progress on rebranding of JK Samadhan public grievance portal (Samadhan 2.0). He also reviewed the integration of KYC and Single Sign-On (SSO) systems across government services; development of a portal for digitization of cadastral maps and revenue records to enable its real-time updation during different land transactions.
He also had appraisal of the launch of a Price Bulletin mobile application, creation of a comprehensive dashboard for the District Good Governance Index and JK Digital Digest of Statistics besides development of Village/Panchayat-level profiling of infrastructure and amenities.
The Chief Secretary took notice of the GIS-based land bank initiative being jointly developed by the Revenue, Industries and Forest Departments with technical assistance from BISAG-N to support sustainable developmental and ecological planning.
Upgradations to JKCIP, Kisan Khidmat Ghar and the DakshKisan Portal under the Agriculture Production Department were keenly discussed in the meeting. The progress against each was noted and directions passed for completing the tasks within the set timeline.
Further, the Chief Secretary reviewed the development of a comprehensive MSME Health Clinic to monitor small industries’ vitality, digital modules for the Power Development and Jal Shakti Departments to optimise service delivery, and the status of e-content development in local languages under the PM e-Vidya initiative were reviewed.The Chief Secretary gave significant focus to AI-powered personalized learning tools for students, aiming to bridge learning gaps and enhance the educational experience in schools.
J & K