Indian Railway will issue WhatsApp number to passengers, they can register their complaints

To provide a safer travel experience to the passengers traveling by train, Indian Railway may soon issue a WhatsApp number on which passengers can seek quick help by registering their complaint.

Indian Railways is also called the lifeline of the country and why not, after all a large part of the population of our country travels by railway every day. In such a situation, many rules have already been made by the Railways to provide comfortable and convenient travel to the passengers traveling by rail.

Now the Railways has made another big preparation, due to which the journey of the train is going to be even more safe (Railway Security). Yes, big preparations have been made to give a quick solution to the inconvenience or any kind of problem faced by the passengers and under this, soon the Railways will issue a WhatsApp number (Whatsapp Number From Railway), on which the passengers will be able to get immediate solution by registering their complaint.

Whatsapp number may be issued next week!

A WhatsApp number may be issued by the Railway for the passengers traveling soon. This will be especially for the help of passengers in any situation. Sources related to Indian Railways informed that at the end of the week starting from tomorrow or the next week, the Railways is going to issue a WhatsApp number through which passengers will be able to register their complaints and seek immediate response or assistance and will be able to see every update through chat on this WhatsApp number until they get help.

This is how the railway number will work

Giving information in this regard by a senior official of Indian Railways, it was told that Railway Whatsapp Number will be very helpful in resolving the complaints of railway passengers quickly. Talking about its working process, if you ask for any help on the WhatsApp number issued by the Railways, then you will get an AI generated message, in which more information related to your problem will be sought and after sharing the whole thing, shortly after that a railway official will call you to solve your problem immediately.

Railways has implemented this new rule from May 1

Indian Railways is also constantly changing the rules (Indian Railway Rule Change) keeping in mind the convenience of the passengers. Recently, from the first date of May, Indian Railways has changed the rules of waiting ticket. Actually, the Railways believes that despite having a waiting ticket, some passengers sit in AC and sleeper coaches to travel, which causes problems to such passengers who have a confirmed ticket.

In such a situation, to solve this problem, a new rule has been introduced by the Indian Railway and under this, waiting ticket holders cannot travel in sleeper or AC coaches, they can travel only in general coaches.

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